Quick decision guide
Roadside or a Tow — Which Do You Actually Need?
Describe the problem, pick the right help, and don't pay for a tow you don't need.
Call (912) 800-624224 hours, 7 daysPrice confirmed before dispatchCall or text
You need roadside assistance if the problem can be fixed where the car sits — a dead battery, a flat with a good spare, keys locked inside, or an empty tank. You need a tow if the car won't run after that, is damaged, is overheating or smoking, or has no usable spare.
Quick decision table
| What's happening | What you need |
|---|---|
| Clicks or won't crank, lights dim | Jump start |
| Starts after a jump, then dies again | Tow (likely alternator) |
| Keys locked inside | Lockout |
| Flat tire, good spare in the trunk | Tire change |
| Flat tire, no spare or two flats | Tow to a tire shop |
| Out of gas | Fuel delivery |
| Stuck in sand, mud or a ditch | Winch-out |
| Smoke, grinding, overheating, warning lights | Tow |
| Accident damage to wheels or steering | Flatbed tow |
| EV out of charge | Flatbed tow to a charger |
Price difference
Roadside calls typically run $75–$125 to $85–$150. A local tow typically runs $125–$195. If roadside doesn't fix it, the tow is quoted on the same call.
Still not sure?
Describe what the car is doing — the dispatcher will tell you which you need.
Call (912) 800-6242Quick answers
Do I need a tow or a jump start?
If the car clicks or cranks slowly, try a jump start. If it starts and then dies again, or shows warning lights, it likely needs a tow to a shop.
Can I drive on a spare tire?
Yes, for a short distance at reduced speed — most compact spares are rated for about 50 mph and a limited number of miles. Check your owner's manual.
Last updated September 2026.